Since 2012

About PackandSend Logistics

Your trusted partner in global logistics, delivering excellence one package at a time

Built by Business Owners,
For Business Owners

In 2012, our founders were running a small e-commerce business in Sydney. They spent more time chasing freight companies than growing their own company. Lost packages. Hidden fees. Radio silence when things went wrong. They knew there had to be a better way.

So they built it themselves.

PackandSend Logistics was born in a modest warehouse in western Sydney, with one truck, a handful of loyal customers, and a radical idea: what if a logistics company actually cared?

12+ Years Operating
650k+ Packages Delivered
200+ Team Members
99% Delivery Success
PackandSend Warehouse

Our Mission

To provide seamless, reliable, and innovative logistics solutions that connect people and businesses across the globe, making shipping simple and stress-free for everyone.

Our Vision

To become the world's most trusted logistics partner by leveraging technology, sustainability, and exceptional customer service to transform the shipping experience.

What Drives Us

The principles that guide everything we do

Integrity

Honesty and transparency in everything we do, building lasting trust with our clients and partners.

Innovation

Continuously embracing new technologies and ideas to improve our services and stay ahead.

Customer First

Our customers are at the heart of everything we do. We listen, adapt, and deliver.

Sustainability

Committed to reducing our environmental impact through eco-friendly practices.

Excellence

Striving for excellence in every delivery, every interaction, and every solution we provide.

Community

Giving back and supporting the communities we serve through various initiatives.

Our Journey

2012

Founded

Started in Sydney with one truck

2015

Nationwide

Expanded across Australia

2018

International

First global partnerships

2022

Tech Forward

Launched real-time tracking platform

2024

Net Zero

Commitment to sustainable logistics

What Our Clients Say

Trusted by thousands of businesses across Australia

"PackandSend has been our go-to courier for over two years. Same-day pickups in Sydney, next-day to Melbourne — never missed once. Their tracking is the cleanest I've used."
SM

Sarah Mitchell

E-commerce Owner

"We ship fragile ceramics nationwide. The team genuinely cares — proper packaging advice, careful handling, and a real human on the phone when we need one. Breakage rate dropped to almost zero."
JT

James Thompson

Artisan Ceramics

"Switching to PackandSend cut our fulfilment costs by 23% and our customer complaints by even more. Their dashboard plugs straight into Shopify. Wish we'd moved years ago."
LR

Lisa Rodriguez

Online Retailer

Ready to Experience the Difference?

Join thousands of satisfied customers who trust us with their shipments